Mrs W, British Gas Energy Trust funding, Aster Living
We visited Mrs W living in a run-down three-bedroomed house. She receives Guaranteed Pension Credit and has two adult children with learning disabilities who live during the week in a care home/sheltered setting but come home at weekends. She only had three old storage heaters in her property, two of which did not work, and could not afford her fuel bills.
We obtained a Surviving Winter Payment of £200 for her and gave her a winter warmth pack. We also obtained two oil-filled radiators which were purchased from the FILT British Gas Energy Trust fund to ensure she was warm while we arranged funding for the storage heaters.
After obtaining quotes for three replacement storage heaters, the work was carried out by our Handihelp team electrician, funded from a charity sourced by the caseworker
Mrs W is now much happier and can keep her children safer in a warmer house.