npower Health Through Warmth (HTW) Crisis Fund offers help to people in England* who have long-term illnesses and are finding it hard to fund heating and insulation measures in their homes. Clients don’t have to be or become an npower customer, to receive help.
Who qualifies for help?
People with long-term illness who own and occupy their own home, who also have a low income and little or no savings (which are assessed) and cannot fully fund the work themselves.
Applications are made to FILT by home improvement agencies in most areas*
– Download and check the latest guidance notes first
– Complete and submit the application form
You can also download the client feedback form but we will also send this to you if the application is approved.
Rapid Care funding
From the 1st of April 2016, in addition to our standard Crisis Fund, HTW has a rapid care fund that will enable us to fully fund gas boilers/central heating and install the measures within 21 days for some of the most vulnerable people who are at greater at risk from cold conditions, and who need rapid assistance due to the severity of their illness. Download details of Rapid Care funding
*If you are in Wales, or in the following areas of England: East Riding of Yorkshire, Halton, Knowsley, Leicester, Liverpool, Sefton or Wirral, please visit: http://www.npower.com/health_through_warmth/referrals/index.htm
HIAs will soon be able to apply online here for npower Health Through Warmth Hardship Fund
See also funds to help with small works for gas safety in the home – Gas Safe Charity scheme